Cal-Sierra provides best-in-class customer communications management (CCM) solutions. With over 15 years of CCM technical experience, our team of solution architects and consultants provide unsurpassed knowledge, skills, and versatility across multiple industries. Our team provides the highest levels of Software development, implementation, customization, deployment, project management, maintenance, and support. We have a legacy of successfully delivering CCM solutions and services efficiencies to a broad base of large fortune 500 and medium-sized clients across multiple industries.
Whether it's communicating with customers and suppliers, triggering internal processes, or facilitating payment and revenue, customer communications management keeps business transactions flowing and the organization healthy. Your document environment can also make solid contributions to the bottom line.
Our CCM focus is to assist companies with mission-critical document related processes while enhancing their customer's experience from transportation and logistics, distribution, financial services, utility billing, to healthcare patient safety and electronic medical record (EMR) compliance. Cal-Sierra helps you deliver consolidated, efficient, streamlined, relevant communications to your customers.
KWSOFT more than documents.
We ensure that the customer communication of companies and organizations reaches the target group in a target-oriented and successful way - no matter what content, no matter what channel.
Manage your customer communications for all digital and print channels from a single, central platform with simple drag and drop layout design.
Create customers for life with better customer engagement and personalized multichannel communications with OpenText Customer Communications Management (CCM) solutions, used by thousands of organizations worldwide for over 20 years.
SmartCOMM helps enterprises deliver personalized, interactive communications via customers' preferred channels—and does so at a tremendous scale. Designed for the business user, SmartCOMM helps to simplify and standardize processes leading to improved internal efficiency and increasing ROI.