Manage your document environment for a healthier bottom line
Ecodocx Customer Communications Management (CCM) solution makes it easy to control document work processes.
Manage all customer communications like email, phone, SMS, fax, and the internet to boost profits and enhance customer satisfaction.
Excellent service and customer experiences
We create custom-tailored solutions for automated document generation, editing, approving, control, sorting and bundling, post-processing, output, delivery and storage.
Our solutions have been successfully deployed in nearly every industry. With over 4,000 installations worldwide we power the transformation of all types of data, in all file sources, formats, and systems, into relevant and insightful customer communications.
Our scalable solutions can fit the needs of any department or enterprise environment. And our architecture allows easy integration with core business systems to speed up key business processes.
Available with on-premises, in the cloud and hybrid deployment options, Ecodocx CCM helps you turn actionable insights, billing, and analytics data into more relevant and impactful communications.
Customer loyalty and increased revenue
Personalize all your communication with customers – bills, statements, quotes, special offers and more – so they feel a more powerful connection to your brand.
Our intelligent e-forms can automatically fill out required fields with data stored in your business systems. With our output management solution, you can reduce manual steps to gain efficiency and productivity while maintaining high levels of accuracy.
With Ecodocx’s Customer Communications Management solutions, you gain a better customer experience and a better bottom line.